Terms and Conditions
Welcome to SugarFolks. These Terms and Conditions govern your use of our website and the purchase of products from our platform. By using our website, you agree to comply with these terms.
Use of Website
- You are responsible for providing accurate information during checkout
- You agree not to use our website for any unlawful purposes
- You agree to maintain the confidentiality of your account information
Product Information and Pricing
- All product descriptions and images are for illustration purposes
- Prices are in Sri Lankan Rupees and subject to change without notice
- Special offers and promotions are valid for limited periods
Orders and Payments
- By placing an order, you make an offer to purchase our products
- We reserve the right to refuse or cancel orders for any reason
- Payment must be made in full at the time of ordering
- We use secure payment methods to process your transactions
Shipping and Delivery
- We deliver island-wide across Sri Lanka
- Delivery times are estimates and may vary based on location
- Shipping costs will be calculated at checkout
Returns and Refunds
As per our Refund Policy:
- We only accept returns for damaged products
- Claims must be made within 12 hours of delivery
- Consumed products cannot be returned or refunded
Contact Information
For any queries regarding these terms:
- Email: hello@sugarfolks.lk
- Phone: +94 77 721 2431
- Address: SugarFolks Distribution Center, 190/15, Uswatta Road, Endermulla, Wattala
Note: These terms may be updated periodically. Please check our website for the most current version.
